Frequently Asked Questions

Tap "View Booking" to view your service e-appointment.

 

Verify the appointment status before proceeding with appointment cancellation. Appointment cancellation can only be made if the appointment status is under "Booking". If the status is "Confirmed", please call the respective outlet to make service appointment cancellation.
Tap "Cancel Booking" button to proceed with service appointment cancellation.
Select the reason that caused you to cancel your service appointment request.
Click "Confirm" to complete your service appointment cancellation request.