Frequently Asked Questions

Can I login to my UFirst account through mobile app and portal at the same time?
Yes. You can login simultaneously in checking your account details.
 
Is there any fee involve for me to use UFirst mobile app and portal?
No. It is totally free for you to use UFirst mobile app and portal.
 
What are the operational hours for UFirst mobile app and portal?
UFirst mobile app and portal is available 24 hours a day, 7 days a week except during maintenance downtime which we will inform you from time to time.